Telehealth for Hair Loss: Virtual Care by Aglow Dermatology

Medically Reviewed by Dr. Dina Strachan, Board-Certified Dermatologist

Hair loss is deeply personal, and getting answers shouldn’t require weeks of waiting or the guesswork of over-the-counter “kits.” At Aglow Dermatology, we provide expert, video-based medical consultations for patients in New York state, Connecticut, and West Virginia, combining the convenience of technology with the clinical precision of a specialized medical practice.

Why Choose Medical Telehealth Over “Subscription” Services?

Most “online hair loss” websites are designed to sell you a product. We are here to provide a diagnosis. While retail platforms often provide a standard prescription to everyone, our board-certified dermatologist uses high-definition video visits to identify the root cause of your thinning or shedding.

Feature	Aglow Dermatology	Subscription Websites
Expertise	Board-Certified Dermatologist and Hair Expert	Varied (often non-specialists)
Primary Goal	Medical Diagnosis & Health	Monthly Product Sales
Method	Real-time Video Consultation	Text-based or Form-only
Continuity	In-office transition if needed	Digital-only

What to Expect: Your Virtual Hair Loss Consultation

Our process is designed to be as thorough as an in-office visit. We utilize a “Photo-First, Video-Follow” model to ensure the highest diagnostic accuracy.

1. High-Resolution Photo Submission

Before your video call, you will send clear photos of your scalp. These allow the doctor to zoom in on follicular patterns that might be missed on a live camera feed.

• Pro Tip: Use natural lighting and have a friend help with photos of the crown and back of the head.

2. Live Video Examination

You will meet one-on-one with our dermatologist via a secure, HIPAA-compliant video platform. We will discuss your medical history, labs, stress levels, and hair care routine.

3. Personalized Treatment Plan

If a diagnosis can be made virtually, you’ll receive a customized plan which may include prescription medications (sent to your local pharmacy), lifestyle adjustments, or specialized topical therapies.

When Telehealth for Hair Loss is the Best Choice

Virtual visits are highly effective for:

• Androgenetic Alopecia: Male and female pattern hair loss.
• Alopecia Areata: Autoimmune hair loss with smooth patches.
• Central Centrifugal Cicatricial Alopecia (CCCA): A common cause of scarring hair loss in Black women.
• Telogen Effluvium: Sudden shedding due to stress, illness, or hormones.
• Traction Alopecia:  Hair loss from tension on the hair shaft.
• Treatment Monitoring: Adjusting doses for those already on a regimen.
• Initial Triage: Determining if your hair loss is “scarring” or “non-scarring.”

Note on In-Person Care: If the dermatologist detects signs of inflammatory or scarring alopecia (like CCCA or Frontal Fibrosing Alopecia), we may recommend an in-person scalp biopsy or tricoscopy at our office to confirm your diagnosis.

Frequently Asked Questions

Does insurance cover telehealth for hair loss?

Many insurance plans now cover virtual dermatology visits. We also offer transparent self-pay rates. Please contact our office to verify your specific coverage.

Can you prescribe medication through a video visit?

Yes. If medically appropriate, our dermatologist can send prescriptions for medications like Finasteride, Minoxidil, or Spironolactone directly to your preferred pharmacy.

Is telehealth available for both men and women?

Absolutely. We specialize in both male pattern baldness and the complex hormonal factors involved in female hair thinning.

How do I Take Photos for My Consultation

To provide the most accurate diagnosis during your video visit, we require five specific photos submitted 24 hours before your appointment. Clear photos allow the dermatologist to see scalp detail that video streaming sometimes misses.

Preparation Checklist:

• Lighting: Use bright, natural light (facing a window is best). Avoid using a flash, which can wash out scalp detail.

• Background: Stand against a plain, neutral-colored wall.

• Assistance: If possible, have someone else take the photos. If you are alone, use a tripod or a mirror.

• Hair State: Take photos with your hair dry and free of styling products or fibers.

The 5 Essential Angles:

1. Frontal Hairline: Pull your hair back (or use a headband) to show the entire hairline from the front.

2. The Part Line: Part your hair down the center and tilt your head forward toward the camera.

3. The Crown (Top): A bird’s-eye view of the top of the head.

4. The Sides (Temples): Side profiles showing the hair density above the ears.

5. The Back (Occipital): A clear view of the back of the head to assess your “donor” hair density.

Privacy Note: Your photos are uploaded directly into our secure, HIPAA-compliant patient portal. They are part of your private medical record and are never shared without your explicit consent.

Meet Your Dermatologist

Dr. Dina Strachan, M.D.

As a board-certified dermatologist, Dr. Strachan specializes in hair and scalp disorders. Unlike generic telehealth providers, she brings over 25 years of clinical experience and expertise to every video screen, ensuring your hair health is in expert hands.

Schedule Your Telehealth Consultation Today

Ready to stop the guesswork? Secure your video appointment with a hair loss expert here.

Serving patients throughout New York, Connecticut and West Virginia.